Support and Payment/Billing Centres
We have two billing centres for Hosting & Reseller customers and VPS & Dedicated customers where you can review your billing details and pay the invoices. At the same time, we have a unified helpdesk for all of our customers where you can contact us for support 24/7/365.
Billing Centre for Hosting & Reseller customers:
https://my.hosting.co.uk/clientarea.phpBilling Centre for VPS & Dedicated customers
https://my.hosting.co.uk/clientarea.phpUnified Helpdesk Centre for all customers:
https://my.hosting.co.uk/supporttickets.phpWhy choose Hosting.co.uk?
When you sign up for any of our web hosting plans in the UK, you will have access to support from our team of hosting experts. We are available to assist you through phone, ticket, and live chat, whenever you need us.
Our team provides round-the-clock support to ensure you can quickly and easily get the help you need.
Say goodbye to long wait times, outsourced support, and confusing jargon. Our goal is to make things simple for you, whenever you need assistance.
DDOS Protection
All plans include protection against DDOS attacks with 1,000Gbps of defence.
SSL Encryption
All plans include the option to enable secure connections using unlimited 2048-bit Comodo SSL certificates.
Tier IV Data Centre
All plans include hosting in the UK's most advanced data centre, featuring full redundancy throughout the entire infrastructure.
Guaranteed Uptime of 99.9%
Get year-round 99.9% uptime reliability. Your website will be accessed by visitors 99.9% of the time during the course of a year.
30-day Absolute satisfaction promise
Within the first month of using any of our hosting services, we'll return your money if you are ever dissatisfied. Simple refund to your payment source; no fuss; no paperwork.
We use green energy
We are green web hosting providers, and our data centre has a PUE of less than 1.3.
Our servers use the most recent low power Intel-powered CPUs, which deliver excellent performance with minimal energy consumption. We are adamant about protecting the environment.
Hosting.co.uk Support FAQ?
Hosting.co.uk provides everything you need to establish a powerful, distinctive online presence, not just a base on which to build your website. Have a website already? We provide hosting packages that will keep it online, fast, and safe. You can keep an eye on and secure your data with the use of our cloud backup and monitoring services. Hosting.co.uk is an all-in-one solution provider that offers personalized, professional support from Hosting.co.uk Guides to help you get your idea online.